Assigning the Repair Status
Assigning the Repair Status
If the repair ticket is a new ticket, the status will default to the status established as the 'DefaultRepairStatus' in 'System Variables' on the General Maintenance menu. Refer to 'System Variables' for more information on the 'DefaultRepairStatus' variable. To change the status, click in the Status box and select the applicable repair status description from the drop down list.
Repair status descriptions are established in 'Repair Status Codes' on the Repair Maintenance menu. Refer to 'Repair Status Codes' for more information.